Water-damage restoration provider
May perform water removal, moisture assessment, drying, cleaning, content handling, material removal, and reconstruction depending on scope and capability.
A restoration provider may remove water and dry affected materials, but that does not automatically repair the source, certify electrical safety, fix a roof, or address structural damage.
May perform water removal, moisture assessment, drying, cleaning, content handling, material removal, and reconstruction depending on scope and capability.
May identify and repair burst pipes, failed valves, fixture leaks, drain problems, sewer backups, water-heater failures, or other plumbing sources.
May evaluate electrical panels, outlets, wiring, fixtures, appliances, or equipment affected by water before reentry or use.
May repair roof, flashing, siding, window, or exterior-envelope failures that allowed water to enter.
May inspect or repair furnaces, air handlers, water heaters, refrigerators, washers, or other equipment involved in the event.
Engineers, building officials, utility personnel, sewage specialists, or emergency responders may be needed when stability, contamination, gas, fire, or public safety is involved.
Ask which work the provider performs directly, which work is subcontracted, what is outside the proposed scope, and who is responsible for repairing the source. The answer may differ by company and by incident.
Review questions before authorizing work