Where is the water visible?
Note the room or area, whether more than one level is affected, and whether water appears to be spreading. Describe only what you can observe safely.
Do not gather information by entering an unsafe area. Stay out when water is near electrical equipment, sewage is present, the structure appears unstable, or there is gas, fire, or smoke.
Call preparation
What to know before calling a water-damage provider
A few clear observations can help a provider understand the situation. You do not need to diagnose the damage, move contaminated materials, or inspect hidden spaces yourself.
What may be the source?
Examples include a supply line, appliance, plumbing fixture, roof entry, foundation or exterior entry, sewage backup, or an unknown source. “Unknown” is a useful answer when that is the truth.
Is the source still active?
Tell the provider whether water is still entering. Do not attempt electrical, plumbing, roof, or structural work beyond your training.
When was it first noticed?
Give the best approximate time or date. Also mention whether the area may have been wet before discovery, such as after travel or in a seldom-used room.
What materials appear affected?
Visible examples may include carpet, wood flooring, drywall, ceiling materials, cabinets, furniture, stored items, insulation, or mechanical equipment.
Are there special hazards?
Mention sewage, unusual odors, electrical exposure, ceiling sagging, structural movement, fire or smoke, vulnerable occupants, or access limitations.
Useful practical details
Have the property address, a callback number, access instructions, and any known building constraints ready. For rural or outlying Weld County properties, a clear description of the location and access conditions may help the provider assess serviceability.
Photographs taken from a safe location may help, but do not delay emergency help or enter hazardous areas to obtain them.
Separate provider-connection service
Call to connect with an independent water-damage restoration provider serving your area.
Call 970-296-1064Calling the directory number does not contact any specific company listed on this site. A call may be routed to an independent provider serving the caller’s area, and the directory may receive compensation when a caller is connected. Connection does not guarantee availability, acceptance of the job, response time, price, scope, workmanship, or outcome.
Next steps
Questions before authorizing work · How the directory works · Return to the directory